Upon release, Battlefront II received mixed reviews from critics. The game was also subject to widespread criticism regarding the status of its loot boxes, which could give players substantial gameplay advantages if purchased with real money. A response from EA's community team on Reddit on the topic became the single most down-voted comment in the site's history – and in response, EA decided to temporarily remove microtransactions from the game until a later date. In January 2018, EA announced that the microtransactions would return "in the next few months". These returning microtransactions are purely cosmetic, do not affect gameplay, and are purchased directly through in-game currency rather than through loot crates.

Since its release, the game received numerous content updates regularly, which greatly increased the player community. The last major update was on April 29, 2020, when it was announced that regular content updates would stop.